Your Hypnofy account / Privacy choices
Delete your
account.
You can request deletion of your Hypnofy account and its personal data in the app, on the website, or by email.
Request deletion from your account
- Sign in with the email address associated with your Hypnofy account.
- Open Account, then “Your privacy choices.”
- Confirm that you want your account and personalized sessions deleted, then choose “Request deletion.”
Request deletion without signing in
Email contact@hypnofy.com with the subject “Hypnofy account deletion request.” Include the email address associated with your account. We may need to verify your identity before carrying out the request. Please do not send identity documents unless we ask for an appropriate verification method.
What happens to your data
Deletion removes your account, personalization answers and conversations, personalized sessions, and associated customer records, including public reviews on Hypnofy. It permanently ends access to your sessions. We also address relevant records held by our service providers.
Some provider records, security logs, backups, and records required for legal or accounting purposes may have separate retention periods. We explain necessary exceptions when handling your request. Deletion does not automatically request a refund.
Requests are handled by an authorized person within applicable legal deadlines. For the full retention practices and your other choices, read our Privacy Policy. You can contact the same email address about an existing request or an appeal.