Privacy Policy

Effective Date: June 5, 2025

1. Introduction

This Privacy Policy explains how Hypnofy LLC ("Hypnofy," "we," "us," or "our") collects, uses, and protects your personal information when you use our personalized hypnosis service.

We are committed to protecting your privacy and handling your data responsibly. This policy describes our practices regarding the collection, use, and disclosure of information through our website and mobile application.

2. Information We Collect

Personal Information You Provide

Account Information:

First and last name
Email address

Personalization Information: We collect detailed information specific to your goals and challenges to create personalized hypnosis sessions, such as:

Specific issues you want to address (e.g., smoking cessation, anxiety, performance enhancement)
Triggers and environmental factors
Physical sensations and locations in your body
Motivations and goals
Previous attempts and experiences
Preferred mantras or affirmations
Gestures or movements
Follow-up information about persistent triggers or progress

Optional Information:

Testimonials about your experience (only if you choose to provide them)
Correspondence with our support team

Automatically Collected Information

Usage Analytics:

How often you listen to sessions
Session completion rates
App usage patterns
Device information and operating system
IP address and general location information

Technical Information:

Browser type and version
Login and authentication data
Error logs and diagnostic information

Cookies and Tracking Technologies

We use standard web technologies (cookies) for:

Keeping you logged in securely
Understanding how our app is used to make improvements
Providing a better user experience

3. How We Use Your Information

We use your information to:

Provide Our Service:

Create personalized hypnosis sessions tailored to your specific needs
Generate custom scripts using AI assistance
Produce personalized audio recordings with voice technology
Manage your account and provide customer support
Process payments and manage refunds

Improve Our Service:

Analyze usage patterns to enhance our platform
Develop new features and content
Understand the effectiveness of our sessions

Communicate With You:

Send important account and service information
Provide customer support
Send app notifications about your sessions
Send marketing communications (with your consent)

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Third-Party Service Providers

We work with trusted service providers to deliver our service to you:

Payment Processing:

Payment processors to handle transactions securely

Communications:

Email service providers to send you important messages and notifications

Technology Infrastructure:

Cloud hosting services for secure data storage and app functionality
AI and voice technology services to create your personalized content
Analytics services to help us improve our app and understand usage patterns

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Data Storage and Security

Storage Location

Your data is stored securely using professional cloud services with servers located in the United States.

8. Data Security and Breach Response

Security Measures

We protect your information through:

Secure access controls (only authorized personnel can access systems)
Data encryption during transmission
User data isolation (you can only access your own information)
Regular security monitoring and updates
Automated secure backups

Data Breach Response

In the unlikely event of a data security incident affecting your personal information, we will:

Take immediate steps to contain and remedy the breach
Notify you and relevant authorities as required by applicable law
Provide you with information about what happened and steps you can take to protect yourself
For EU residents: notify authorities within 72 hours where required by GDPR

Note: We maintain comprehensive incident response procedures to minimize any potential impact on your personal information.

Data Retention

Lifetime Access Service: We retain your personal information and personalized content indefinitely as part of our service offering. This allows you to maintain lifetime access to your purchased sessions, which is a core feature of what you paid for.

Data Categories and Retention:

Account Information: Retained while your account is active and accessible
Personalization Data: Retained indefinitely to maintain your customized sessions
Audio Content: Stored permanently to provide ongoing access to your purchases
Usage Analytics: Retained to improve service and track your progress

Your Deletion Rights: While we retain data to provide lifetime access, you always have the right to request deletion of your personal information. However, please note that deleting your data will permanently remove your access to all personalized sessions and cannot be undone.

9. Your Rights and Choices

Access and Updates

You can access and update your account information through your user dashboard or by contacting us.

Data Deletion

You have the right to request deletion of your personal data. Upon verification of your identity, we will delete your information from our systems. Note that this will also remove your access to your personalized sessions.

Marketing Communications

You can opt out of marketing emails by using the unsubscribe link in our emails or contacting us directly.

Cookie Controls

You can control cookies through your browser settings, though some functionality may be limited if you disable certain cookies.

10. International Users

GDPR (European Users)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

Right to data portability
Right to rectification
Right to restriction of processing
Right to object to processing

CCPA (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

Legal Basis for Processing

We process your information based on:

Your consent (for personalized sessions and marketing)
Contract performance (to provide our services)
Legitimate interests (for analytics and service improvement)

11. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Sending an email to your registered email address
Posting a notice in our app or on our website
Providing in-app notifications

Your continued use of our service after such changes constitutes acceptance of the updated policy.

13. Third-Party Links

Our service may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to read their privacy policies.

14. Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: contact@hypnofy.com
Company: Hypnofy LLC
Address: 4730 S. Fort Apache Rd Suite 300, Las Vegas, Nevada 89147

For GDPR-related requests, please include "GDPR Request" in your subject line. For CCPA-related requests, please include "CCPA Request" in your subject line.

16. Data Protection Officer

For significant privacy concerns or if you wish to file a complaint with a supervisory authority, you may contact our designated privacy contact at the email address above.

Last Updated: June 5, 2025